"Our customers never go cold"

 SheaFuel.com

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Company Profile

Shea Fuel was started in 1960 in Everett, MA by Walter Shea, Jr. who was also known to many as 'Buddy'. It was originally run on a part-time basis as a labor of love and to provide an extra income for his growing family. For years, his wife Elsa was by his side as office manager.

Together with their two young sons, they named the business "Shea & Sons Oil Co".  They now have five sons and one daughter and six grandchildren. 

Shea Fuel quickly grew through word of mouth because of Walter's honest dependable and efficient service. Shea Fuel today does business with many of the sons and daughters of Walter's original customers.

With the addition of a second truck due to the company's continued growth the family business was joined by Walter's father, Walter T. Shea, Sr who was a valued employee until his retirement.

In the mid sixties Walter, Jr. moved to Lynnfield, MA and the customer base now extended from the Chelsea-Everett area to North Reading, Wakefield and beyond. The company continued its growth and in 1985 was incorporated as J.M. Shea Fuel, Inc.

Walter is now joined by three of his sons, Steven, John and Kevin who were brought up in the business by their father to know all of the aspects of the family firm. As the boys gained experience in the installation and servicing of oilheating equipment and the safe and reliable delivery of heating oil to the company's customers a well rounded staff was formed.

The company enjoys long-standing and cordial relationships with its suppliers of fuel oil and heating equipment and it is for this reason and our excellent service that we can say with Shea Fuel, "our customers never go cold".

The company has weathered many of the hardships faced by the industry and the oilheating consumer. We stood next to our customers during the oil embargoes of the 1970's never allowing our customers to go without fuel because at Shea Fuel "our customers never go cold".

In the infamous "Blizzard of 78", we were on the frontlines delivering fuel oil and providing service and installation for our customers because "our customers never go cold".

As recently as this past winter and the price spikes and shortages of the cold season, we were there for our customers because at Shea Fuel "our customers never go cold".

Our commitment to our customers comfort is unsurpassed! As an example during the February 6, 2000 snowstorm, we received a call from a customer who owns a two-family home and has been one of our customers for 20 years. We responded to his call and upon inspection found that his boiler had failed and needed to be replaced. After contacting our suppliers and directing our labor force to the effort were able in spite of the storm conditions to reestablish heat at 9:00 PM that same night. "Our customers never go cold".

A family attitude, honesty and reliability has been our philosophy since 1960 and today we are even more committed to our customers comfort, safety and satisfaction. We still remember that serving our customers is the most important thing we do, "our customers never go cold".

J.M. Shea Fuel, Inc. is a member of the following industry associations:

Better Business Bureau 
Massachusetts Oilheat Council
National Association of Oil Heating Service Managers
New England Fuel Institute

Here's what some of our customers have to say about us and if you don't feel this way about your fuel service provider contact us:

"It is a pleasure doing business with your company". 
"We've been with you a long time, great service". 
"Over the past 6 years we have been extremely satisfied with all aspects of service". 
"Shea Fuel has serviced my oil burner and delivered my oil for over 21 years and my mother's before that and have never been dissatisfied. They are great!! Thank you!  
"J.M Shea has been the best service provider we have had"
"I have been a satisfied customer for 10 years".
"Great service".
"We are totally satisfied with your service, that's why I recommend your Co. to my friends".

  Statements are drawn from 'Service Evaluation Cards' received from J.M. Shea Fuel, Inc. customers and are on file in our office.

 

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Copyright © 2000 J M Shea Fuel, Inc.
Last modified: September 17, 2001 by Firedragon Enterprises
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